Do you need admin help? If so, what kind?
When I’m about and about meeting people at networking events, they often aren’t sure what a Virtual Assistant (VA) does or how one could help them. They know they’re drowning in paperwork but just keep battling on.
You may need help if any of these points apply to you:
- Time spent doing admin is preventing you from carrying out fee earning work or spend time on existing clients or finding new ones
- You don’t enjoy it and probably procrastinate, take too long to get the admin done, make mistakes or aren’t organised
- Because you are spending time on admin you aren’t getting round to doing those important things you promised yourself you would do
- You’re running the business and admin gets done in your ‘spare’ time, you’ve lost your work-life balance
If you’ve sat down and realised that you can’t do everything yourself (or don’t want to!) then you need to decide how best to get some help.
This could be:
- A temp who comes in and helps with the overload for a short while
- A part-time or full-time assistant based in your office
- A virtual assistant
Let’s look at the pros and cons for each one:
A great short term solution to a heavy workload, but it can be tricky finding the right one. Many employers these days ask to interview temps prior to them commencing work, rather than the agency just sending one. This is fine for longer term assignments but you might not want to invest that time for a relatively short term one. Plus you are paying the temp’s hourly rate and a fee to the temp agency.
Obviously this makes a great deal of sense if you have a consistently high amount of admin to be done and your business is profitable enough to be able to pay for permanent staff. Don’t forget that as well as salaries there are associated costs attached, plus you need to plan for sickness and holidays and potential staff issues. If you are a small business without its own HR function you will need to ensure that you have all the relevant policies and procedures in place – so you may need to outsource some/all of your HR function if you go down this route.
The beauty of using a virtual assistant is that you pay for what you NEED and USE, plus no paying for holidays, sickness, pensions, insurance etc. A virtual assistant is a professional business owner in their own right so pays their own taxes and pension, and as a business owner, understands the issues and challenges you face.
A fantastic virtual assistant will be a self starter, highly professional with a great deal of experience in their field. We are used to learning different software all the time to meet our clients’ needs and if we don’t know how to do something, we usually know someone who does. Virtual assistants can offer flexibility when you need it. It’s worth noting though that not all virtual assistants are the same, so it’s important to find the right one for you. Some will specialise in areas such as social media, medical or legal work and others will be more generalised. Some will only want to work with certain types of businesses. Some offer call handling and cold calling, others don’t.What’s common among all though is that a good virtual assistant will spend a bit of time working with you initially to find out what causes your admin headaches so that they can work with you in a way that suits YOU.
Why not give us a call to find out more?